Want to know the latest skill and workforce details
relating to Australia's business services, cultural,
information technology and educational industries?
Collectively this group of industries employs some 20 per
cent of the workforce. Six of its signature occupations were
amongst the ten fastest growing between 1995 and 2006, with
continued growth predicted in the future. These are:
- project administrators
- computing professionals
- sales and marketing managers
- accountants
- general managers
- financial dealers and brokers
Industry facts and figures are collected and analysed in
IBSA's new Innovation
and Skills Report, Innovation and Business.
Over the last two years, most of Australia's 10 national Industry
Skills Councils have produced similar profile reports on
the industries they cover.
The business-innovation group contrasts with other service
industries in that technology plays the key role in creating
new market opportunities and growth, and in driving training.
Workforce upskilling is required every time new technologies
are introduced, and the IBSA report notes:
staff
must have the technological skills to exploit opportunities in
pod- casting, SMS and digital broadcasting...Skills in
business management, ICT and creativity/innovation will also
be in demand so companies can establish effective e-business
systems (p 37).
The report also points out that increasingly these
industries export services (eg education) and provide
services off shore (as with customer support and data
processing). The skill implications range from the requirement
for staff to understand many complex regulatory regimes, to
the need for broad cultural and linguistic skills. Given
excalating insurance costs, risk management is highlighted as
a key area - and a current driver of industry training.
In response to industry trends, the report argues for an
integrated VET framework that recognises the convergence and
'spillage' across business services occupations. IBSA is also
boosting the regulatory content in training packages, and
linking competencies to international standards to better
serve the global industries it covers.